What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can you help me find the account associated with my form?

    Asked by Mouhamed B on June 28, 2013 at 04:17 PM

    This is the script on the page. However, the form is coming up as blank. What username is associated with this form so I can login and edit it please:

    <script type="text/javascript" src="//form.jotform.us/jsform/20603599611150"></script>


    Thank you for taking the time to read this. Have a great weekend,





    Page URL:

  • Profile Image

    Answered by khrisell on June 28, 2013 at 04:26 PM


    Here's the username.


    Feel free to let us know if you need further assistance on this.

    Thank you for using JotForm.

  • Profile Image

    Answered by pinoytech on June 28, 2013 at 04:32 PM


    In addition, this account is temporarily disable cause it already exceeded the limit of payment that being received. Your account is a FREE basic account only and it allows to received payments up to 10 payments per month. For more information, please take a look at this: http://www.jotform.me/pricing

    In order for this account re-activated, there are two options that you need to choose.

    1. Wait for the next counter reset which is every first day of the following month. Next counter reset on July 01, 2013.

    2. Upgrade your account to any of our plans.

    If you need further assistance, do let us know.

    Thank you!