What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I paid for the Primium service and it's not working.Asked by Arthur banfield on June 28, 2013 at 04:25 PMHello good dayMy name is Arthur Banfield I'm the owner of Harlem #1 laundry service and I have used your service for at less a year now , I am very upset right now because I paid for the Primium and the service isn't working and I do not want to have to right a bad yelp message about jot form service. Please contact me ASAP 646-346-0301. I need this fix ASAP. My sign on email is firstname.lastname@example.org Thank you.Arthur
The issue has now been resolved. Your account is now upgraded to premium. What prevented the account to upgrade automatically was that you used the email address Xhlemail@example.com rather than your Jotform username Xhleti
For some reason, your response came out empty. Can you please post it again using this link? http://www.jotform.me/answers/235073-I-paid-for-the-Primium-service-and-it-s-not-working
Unfortunately we are not able to see your last reply. Could you please re-send it using this link? http://www.jotform.com/answers/235073-I-paid-for-the-Primium-service-and-it-s-not-working-#4