What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Before going to a paid account, can I change the user name?

    Asked by crossroadspc on June 28, 2013 at 05:16 PM

    I feel bad starting a second question so soon, but I did not want to mix questions in a single post.


    Going to move to a paid account, and I need to change the account name to a more neutral name.  Can I do this, or will I have to create a new account and rebuild the forms I have?



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    Answered by EliezerN on June 28, 2013 at 05:43 PM

    Thank you very much for caring about not asking unrelated  questions in the same post.

    We can change your username for you as it is not possible from your side. Just please share with us the new username you wish and we will change it for you.

    It's a pleasure to assist you.


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    Answered by crossroadspc on June 28, 2013 at 09:59 PM

    Thank you kindly for your resply.  I sent a private message with this information.  My thanks as always.

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    Answered by khrisell on June 28, 2013 at 10:59 PM

    In behalf of @Eliezer and the rest of the team,  we are glad to be of any help in all your JotForm inquiry and needs.

    Feel free to contact us anytime if you have any questions regarding your Forms.

    Thank you for using JotForm.