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    Change Email Address for Submission Notifications

    Asked by TransManage on June 28, 2013 at 07:33 PM

    Our account is TransManage and I changed the email address to augusta@bellevuedowntown.org in the "account"  but it continues to email allison@bellevuedowntown.org.  I sent a test email and it sends it to augusta.  

     

    There must be a bug in the system.  Can you please help us? Thank you! 

    email name
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    Answered by khrisell on June 28, 2013 at 08:06 PM

    Hello,

    The Account Email is different from the Submission email.

    Here you can find the configuration for where the email submission should be sent.

    http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Feel free to let us know if you have further questions or inquiry.

    Thank you for using JotForm.