unchecking grid questions

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    drrinde
    Asked on April 27, 2011 at 03:57 PM

    Hi :

    A couple of clients have commented that you cannot uncheck an answer on the grid if you make a mistake.

    once you click an answer you are stuck with it.

    Can this be fixed?

    Thanks,

    Adam

  • Profile Image
    allanftd
    Answered on April 27, 2011 at 04:37 PM

    Hi drrinde,

    Thank you for sharing this with us. I would recommend that you insert a Clear button right beside your Submit button, similar to standard online registration forms that we see around.

    Another workaround that might work for you is to use checkboxes instead of  radio buttons. The only drawback is that your visitors can select more than one box in a row.

    Please let us know if this will work for you or not. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image
    drrinde
    Answered on April 27, 2011 at 05:56 PM

  • Profile Image
    allanftd
    Answered on April 27, 2011 at 06:02 PM

    Hi drrinde,

    Sorry but we cannot see your response in the forum thread. Kindly proceed to http://www.jotform.com/answers/23536-unchecking-grid-questions#2 to post your response. We're ready to assist you.

    Thank you for using JotForm!

    JOTFORM SUPPORT