What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cant log in says it doesn't recognize my email but my current forms are

    Asked by Dru Heldman on April 27, 2011 at 06:25 PM
    cant log in says it doesn't recognize my email but my current forms are working and sending to this email.
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    JotForm Support

    Answered by mliz on April 27, 2011 at 09:01 PM

    Hi Dru,

    There are 2 guest accounts related to your email address these are not kept
    long in the server since it relies on the browser settings.

    Once you visit JotForm website you should see the following on the left side:

    Just create an account and use your own email address.
    Your guest account will be merged with this new account.

    Thank you for using JotForm.

    Regards,
    Mliz