How can I print the pages of a report properly?

  • RebRendle
    Asked on May 29, 2020 at 11:58 AM

    Hi - I have built a form, used it and built a visual report. Now I want to print it. It looks fine on screen but when I go to print the pages don't print separately. The info on page 2 runs over onto page 3 and page 3 onto page 4, so the info is split between pages.Please advise how I can print what I see on screen. I have looked through all your guides and can't work out how to solve it. Here is the link to my report.

    https://eu.jotform.com/report/20149473488706429

    I also can't work out how to save a PDF - it only produces one blank page when I try.

    Please help!


    Thank you

    Page URL: https://eu.jotform.com/report/20149473488706429
  • BJoanna
    Replied on May 29, 2020 at 1:17 PM

    I was able to replicate the issue with the Print option. To resolve this issue change the size from Fit to 100%. 

    1590772551fit Screenshot 10

    I created a new support ticket for your other issue - https://www.jotform.com/answers/2355825 

  • RebRendle
    Replied on May 29, 2020 at 1:48 PM

    Thank you for responding so quickly. I have changed fit to 100% and it printed perfectly. I will wait to hear about creating the PDF. I appreciate your help.

  • Mike
    Replied on May 29, 2020 at 5:04 PM

    On behalf of my colleague, you are welcome. The PDF issue has been escalated to our developers via this support ticket. We cannot provide an ETA, but once we hear back from the developers, we will let you know.