What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your form's notification setup and don't see any issue with that. I checked our email server logs and see the emails are being delivered to your email id. here is the log for your reference:
/var/log/jotform/amazonSES.log:[01/Jul/2013:06:21:48 -0400] 12574457527 AmazonSES Sent email to email@example.com - MessageID:0000013f99c0abb7-d9ff22ac-22dd-478f-8ced-ff83f9198b87-000000 - RequestId:09ac9f56-e238-11e2-a6a5-9de1aeb3c2c3
Request you to please check your SPAM folder and see if the emails are there.
I'm sorry but we still do not receive our email address working perfectly, I tried to update the data but do not get the same
Sorry for the inconvenience that may have caused. With regards to the issue, please apply this method into your form: http://www.jotform.me/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
If you need further assistance, do let us know.