- VincenzoAsked on July 01, 2013 at 06:19 AM
I do not get more e-mails using the form JotForm why?Page URL:
- sidharth_kchAnswered on July 01, 2013 at 06:31 AM
I checked your form's notification setup and don't see any issue with that. I checked our email server logs and see the emails are being delivered to your email id. here is the log for your reference:
/var/log/jotform/amazonSES.log:[01/Jul/2013:06:21:48 -0400] 12574457527 AmazonSES Sent email to email@example.com - MessageID:0000013f99c0abb7-d9ff22ac-22dd-478f-8ced-ff83f9198b87-000000 - RequestId:09ac9f56-e238-11e2-a6a5-9de1aeb3c2c3
Request you to please check your SPAM folder and see if the emails are there.
- Promoterbet28Answered on July 02, 2013 at 03:57 AM
I'm sorry but we still do not receive our email address working perfectly, I tried to update the data but do not get the same
- pinoytechAnswered on July 02, 2013 at 05:06 AM
Sorry for the inconvenience that may have caused. With regards to the issue, please apply this method into your form: http://www.jotform.me/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
If you need further assistance, do let us know.