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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is it saying I am using SSL Submissions?

    Asked by harvestfamily on July 01, 2013 at 08:22 AM

    I got a message last week saying I was almost about to max out from using SSL Submissions but NONE of our forms should be using SSL Submission. How do I check the forms to verify? Please help.

    Page URL:
    www.hfcnc.organdhfcwowconference.com

    Submissions ssl submissions message check
  • Profile Image

    Answered by jefreylandicho on July 01, 2013 at 08:34 AM

    I have checked your form and it appears that it is using the secure submission as shown in the embed script you have used.

    If you do not want to use the secure submission, please reembed the form without ticking the secure form box.

    If you have any other questions you would like to us, please contact us again.

  • Profile Image

    Answered by harvestfamily on July 01, 2013 at 09:23 AM

    Do you know which form it is specifically? I ask because I'm going through them and I don't see anything checked...

  • Profile Image

    Answered by jefreylandicho on July 01, 2013 at 09:33 AM

    The form with ID 2101453633313911 which is located in the contact page of http://www.hfcnc.org/ website. In order to check whether you are using a secure or non secure form, you will need to scan the embed code you use in your website. A secure form will usually include a secure.jotform similar below

    To make it unsecure and keep the form, you will need to generate a new embed code in Jotform without ticking the secure form checkbox and replace the embed code in your website with the newly genererated embed code.

    If you have any other questions, please contact us again.