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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue with downloading excel file on mac safari, every file has .JS extension

    Asked by Tanja Hinder on July 01, 2013 at 02:33 PM



    Bis vor kurzem konnte ich die Formulardaten via Excel File exportieren. Nun kann ich dieses aber nicht mehr mit dem Excel von MAC öffnen.


    Hat sich im Format was geändert?


    Freundliche Grüsse

    Tanja Hinder

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    JotForm Support

    Answered by EltonCris on July 01, 2013 at 03:49 PM

    Hi Tanja,

    If you are using Safari browser, we'd suggest to try it on Chrome or Firefox. This might help fixed it as of the moment. There were issues reported regarding this on Mac Safari but it should be fine with other browsers. This problem has been addressed to our higher team already, hopefully it will be resolved soon.

    Thanks and apologies for this inconvenience.

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    Answered by LittleSurfers on July 01, 2013 at 03:49 PM
    Guten Tag
    Vielen Dank f die Nachricht. Ihre Mail wird so bald als mlich bearbeitet.
    Freundliche Grse
    Tanja Hinder
    Schwimmschule Little Surfers