What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why the calculator is not adding anything?

    Asked by Heron on July 01, 2013 at 02:41 PM

    hey guys,

    i have a jotform in my site but it aint working. the calculator is not adding the total of the purchase the customer wants to make. 

     

    thanks for your support.

    heron

    Page URL:
    http://sidengo.com/heronfeuchter#dot-hf-online-store

    Screenshot
    JotForm purchase site thanks
  • Profile Image

    Answered by sidharth_kch on July 01, 2013 at 03:06 PM

    @Heron

    I checked your form's direct url and it seems to be working fine. It does shows the total of the product price.

    Looks like there is some script conflict between Jotform script and other script of your website. Request you to please embed your form using iFrame embed method. That should solve your issue.

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by Heron on July 02, 2013 at 12:13 AM

    Hey Sidharth

    thanks, yes there is a problem becauase sometimes it adds the total and sometimes no. But no worries I´ll fix it!

     

    thanks

    Heron

  • Profile Image

    Answered by sidharth_kch on July 02, 2013 at 01:27 AM

    Hi Heron,

    Great.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth