Why the calculator is not adding anything?

  • Profile Image
    Heron
    Asked on July 01, 2013 at 02:41 PM

    hey guys,

    i have a jotform in my site but it aint working. the calculator is not adding the total of the purchase the customer wants to make. 

     

    thanks for your support.

    heron

  • Profile Image
    sidharth_kch
    Answered on July 01, 2013 at 03:06 PM

    @Heron

    I checked your form's direct url and it seems to be working fine. It does shows the total of the product price.

    Looks like there is some script conflict between Jotform script and other script of your website. Request you to please embed your form using iFrame embed method. That should solve your issue.

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image
    Heron
    Answered on July 02, 2013 at 12:13 AM

    Hey Sidharth

    thanks, yes there is a problem becauase sometimes it adds the total and sometimes no. But no worries I´ll fix it!

     

    thanks

    Heron

  • Profile Image
    sidharth_kch
    Answered on July 02, 2013 at 01:27 AM

    Hi Heron,

    Great.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth