Required Field on Appointments widget not working

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    oscarrsm
    Asked on June 01, 2020 at 10:22 AM

    Dear Sirs,

    we have an urgent issue, on this module https://form.jotform.com/201485315808355 if we set the field mandatory, the module allow to go forward without require the enter the date

    I made a video https://www.dropbox.com/s/oj3n60i5qi4lfd5/IMG_0312.MOV?dl=0

    The require rule is set with a condition after a dropdown menu is selected

  • Profile Image
    Carlos_C
    Answered on June 01, 2020 at 12:10 PM

    Hello,

    Thank you for your message.

    In this case, it is necessary to apply the Required option under the Appointment settings.

    This is the result:

    159102778501.gif

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image
    oscarrsm
    Answered on June 01, 2020 at 02:16 PM

    Hi Guys,

    we have a multiple selection on this form... this mean that if I choose one course one appointment box is showed and we make it MANDATORY with conditions. 

    Put the fields MANDATORY by default make me crazi to remove the MANDATORY when a course is not selected in the drop down menu.

    So right now, we have a dropdown menu where I select for example PILATES and the rule is showing PILATES and make it MANDATORY.


    If I need to work by opposite, I need to put ALL the appointments fields MANDATORY and set a rule to make all of them NOT REQUIRED and just exclude PILATES for this .


    Before doing that, are you sure this will solve my issue? 

  • Profile Image
    Carlos_C
    Answered on June 01, 2020 at 04:14 PM

    Hello,

    Thank you for your message.

    After checking your form I can see that the fields are required now, it is not necessary to remove the conditions since the condition is going to make the field required and is not going to create a conflict.

    If you need any further assistance, please let us know. We will be happy to help.