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Stephen LynchAsked on June 1, 2020 at 5:57 PM
My account has been suspended, and I'm not sure why. I used Jotform to create a survey and send to people in our church. Please turn the account back on immediately.
My username is Lynch_Stephen
Thanks,
Stephen
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John Support Team LeadReplied on June 1, 2020 at 10:39 PM
Hello Stephen - Apologies for this inconvenience. I have endorsed the account to our backend team for review.
We'll let you know here for updates.
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John Support Team LeadReplied on June 2, 2020 at 5:08 PM
Hi again Stephen - Based on the review, it has been a false-positive tagging. Your account has been reactivated already.
Apologies for this inconvenience.