What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    please wait message ... sorry if answered already

    Asked by thereserveteam on July 02, 2013 at 02:47 PM

    no submissions are being sent to jot form.

    Page URL:

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    JotForm Support

    Answered by Morian on July 02, 2013 at 03:47 PM

    Hi! Thanks for contacting Jotform

    I'm not quite sure if I understood your concern. If it is about submissions, I checked your form and I was able to see the submissions for the Lebron X Hazelnut form. 

    If it is about submissions not being completed from the actual form, you may try clearing your browser's cache first and try to make another submission.

    If the problem still persists, another option is to try to re-embed the form using an iframe.


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    Answered by thereserveteam on July 02, 2013 at 03:55 PM

    iframe. i read about this morian! thanks for getting back to me. is iframe like a text editor?  like similar to notepad++ ? the problem is with the submission of the form. not the form itself. Ive re embedded it as well as embedded an old form that had multiple submission (so i know it works) and i get a "please wait" after clicking submit "i want now" button. You are all kind of helping me on different forums so ill go back to the other one to avoid spam.

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    JotForm Support

    Answered by Morian on July 02, 2013 at 03:58 PM

    I can see that my colleague Mike has already opened a ticket for this as it is actually related to Stripe integration. We will be updating you through the other thread that you created. Thanks!