- thereserveteamAsked on July 02, 2013 at 02:47 PM
no submissions are being sent to jot form.
- JotForm SupportMorianAnswered on July 02, 2013 at 03:47 PM
Hi! Thanks for contacting Jotform
I'm not quite sure if I understood your concern. If it is about submissions, I checked your form and I was able to see the submissions for the Lebron X Hazelnut form.
If it is about submissions not being completed from the actual form, you may try clearing your browser's cache first and try to make another submission.
If the problem still persists, another option is to try to re-embed the form using an iframe.
- thereserveteamAnswered on July 02, 2013 at 03:55 PM
iframe. i read about this morian! thanks for getting back to me. is iframe like a text editor? like similar to notepad++ ? the problem is with the submission of the form. not the form itself. Ive re embedded it as well as embedded an old form that had multiple submission (so i know it works) and i get a "please wait" after clicking submit "i want now" button. You are all kind of helping me on different forums so ill go back to the other one to avoid spam.
- JotForm SupportMorianAnswered on July 02, 2013 at 03:58 PM
I can see that my colleague Mike has already opened a ticket for this as it is actually related to Stripe integration. We will be updating you through the other thread that you created. Thanks!