Account locked up.

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    omar abouelnas 
    Asked on June 02, 2020 at 09:22 PM

    My account is locked and every time I reset still locked

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    Amin_N
    Answered on June 03, 2020 at 12:55 AM

    Hi there, Omar!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Seems like your account has been locked up due to many failed login attempts.

    Kindly note that I've successfully flushed those attempts and sent a password reset email to your account registered email address, please check it and follow its instructions.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.