Set forum post to private?

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    G3Tech
    Asked on April 28, 2011 at 03:46 PM

    In another post the responder said that you could send a question to the forum but make it private to just the support staff and developers by "clicking the "Keep this question private" checkbox when submitting a query."  I don't see that checkbox on the Support Forum form.  Hate to bore everyone with details of something that only affect my account. 

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    abajan
    Answered on April 28, 2011 at 03:54 PM

    Hi G3Tech

    After composing your post scroll to the bottom and you should see a checkbox labelled "Keep this question private". Click the checkbox (highlighted below) and then "Post Question".

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    G3Tech
    Answered on April 28, 2011 at 04:32 PM

    Hmm, I don't have anything between "Upload a screenshot" and "Tag your question".  Does this only show for paid accts? I'm on a free one at the moment.  http://screencast.com/t/EIqOaT6m6

    Screenshot

     

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    abajan
    Answered on April 28, 2011 at 05:09 PM

    That's mighty interesting. I was not aware that the option to keep posts private was not available to Free accounts but your screenshot certainly implies that. Also, I just did a bit of searching of the forum and every instance of private posts I have seen so far have been made by either Premium or Professional clients.

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    yasinco
    Answered on November 06, 2011 at 03:21 PM

    So is there any way to amke a private post as a free member because I have to ask you guys some stuff?

    ~Yasin

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    allanftd
    Answered on November 06, 2011 at 03:32 PM

    Hi Yasin,

    We can make your post private on your behalf. Feel free to post your questions and we'll make it private as quickly as we can.

    Thanks for using Jotform!

    JOTFORM SUPPORT 

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    yasinco
    Answered on November 06, 2011 at 04:54 PM

    Ok thanks

    ~Yasin

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    yasinco
    Answered on November 06, 2011 at 05:03 PM