Why has my account been suspended?

  • Profile Image
    fraide topper 
    Asked on June 03, 2020 at 02:02 PM

    My account was suspended due to suspected phishing.

    Please review it and reactivate.

    thank you,

    Fraide Topper

  • Profile Image
    Answered on June 03, 2020 at 06:27 PM

    Hi there, Fraide!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly be informed that your account was mistakenly auto-suspended by our Phishing Detection Tool.

    Furthermore, online Form Builders, including Jotform, are sometimes being used for identity theft and we go to great lengths to prevent this. That's why we're so strict when it comes to this matter.

    We've successfully reactivated your account. You may login now with no issues at all.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.