Page not found error when trying to download attached PDF

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    Asked on June 04, 2020 at 04:54 AM


    we have just started using Jotform and we have a problem.

    When someone fills in a form, attaches a PDF-file and sends it, the receiver gets an error when trying to view the attached PDF-file. 

    What are we doing wrong?

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    Answered on June 04, 2020 at 07:54 AM

    Greetings and thank you for your message.

    To view uploaded files, you need to be logged in to your Jotform account. You can disable this option from the account settings:

    Please let us know if this resolved your problem.