Scrolling issue on embedded form in Wix

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    PRAPS
    Asked on June 04, 2020 at 04:52 PM
    1) My form has scrolling issues when I select a certain field, it stops me scrolling the page properly. It is almost like it sticks. Can I change something so the focus/selected field stops being stuck? To reproduce, try and scroll after selecting a product option on page 2 of the form.
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    JohnRex
    Answered on June 04, 2020 at 05:02 PM

    I just tried accessing the page on mobile, but I can't seem to replicate it. I was able to scroll the page with no issues. Please see this recording of my test:

    http://tiny.cc/p3kbqz 

    Can you please share with us as well as recording on how it works on your end? You can upload it to a cloud drive (such as Google Drive or Dropbox) then provide the shared link here that we can check.

  • Profile Image
    PRAPS
    Answered on June 06, 2020 at 04:50 PM

    Hi John

    This is what happens for me:

    https://bit.ly/2XFPYZO

    It seems to get stuck on whatever field is 'in focus'.

    Any ideas?

    Thank you

    Jonny

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    Jimmy_D
    Answered on June 06, 2020 at 10:23 PM

    Hi,

    What's the model of the device you used to test your form, please? Also, which browser did you use? I just tested the embedded form, and it seems to work flawlessly.

    Here is a minute and a half long clip of the test I made.- http://tiny.cc/ak1fqz 

    We look forward to your answer.