Product does not show on form when using square

  • Ezisite
    Asked on June 4, 2020 at 10:43 PM

    Hi There, 

    I have created a test product (subscription) within a new form and connected to my square account all Ok, however the product does not appear on the form? just the credit card input fields.

    I have gone through all the settings and I believe they are Ok.

    Any Suggestions?

    Regards Scott

    Form here - https://form.jotform.com/201557789382064

  • Vanessa_T
    Replied on June 4, 2020 at 11:52 PM

    Our apologies for the inconvenience. Our developers are already aware of the situation and is already working on the fix. You will be notified here once we get an update.

  • Sonnyfer JotForm Support
    Replied on June 5, 2020 at 3:29 AM

    Hi @Ezisite- We received feedback from our developers the issue is now fixed. 

    Could you please check your form once again and confirm?