Can you please reinstate my account?

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    Princess Thompson 
    Asked on June 05, 2020 at 01:20 AM

    Can you please reinstate my account?  Not sure why it was suspended

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    Answered on June 05, 2020 at 04:32 AM

    Hello Princess Thompson,

    We could not confirm that you are affiliated to the institution you use in your form 

    In order to reactivate your account, we will have to delete the offending forms.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution. We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send these proofs to with "Thread #2369874" as your subject.

    We will let you know about the status of your account after a thorough review of your proofs.