conditional logic issue in workflow

  • Profile Image
    lritter
    Asked on June 05, 2020 at 09:43 AM

    I just discovered another issue with setting the conditional logic showing/hiding the last paragraph ("If you have selected...") and the last field ("Explain your reasons...").

    When the 'Approve?' field is empty these two fields need to be hidden

    When the 'Approve?' field = Approved, these two fields need to be hidden

    When the 'Approve?' filed = Denied, these two fields need to show.

    This works, except if you select Denied, then switch to Approved, the two fields do not hide again, they remain visible. 

    I really appreciate your help!

  • Profile Image
    Sonnyfer
    Answered on June 05, 2020 at 10:20 AM

    I have checked your form and it looks like you have conflicting Show/Hide conditions.

    When you select Approved, it would still show the "If you have select DENIED.." and "Explain your.." because they're set to show in your other condition.

    To solve this, you have to remove the said fields from your "Get Page URL Contains.." condition.

    1591366528rmovethis.png

    Here's how your form would behave afterward:

    1591366801appp.gif

    If you need further assistance, please let us know.

  • Profile Image
    lritter
    Answered on June 05, 2020 at 10:54 AM

    Genius! It works perfectly now. Thank you so much Sonnyfer!