How to share form link to customers?

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    Asked on June 05, 2020 at 10:43 AM

    2. we sont out the link for this form to customers... how can I forward them to the new form??

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    Answered on June 05, 2020 at 11:47 AM

    Greetings and thank you for your message.

    You can send the direct link of the form for your customers. You can find it in the Publish tab:

    If you wish to send an email, you can go to the Email section of the publish tab, and select Share on email:

    Please let us know if you have any additional questions. 

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    Answered on June 05, 2020 at 12:06 PM

    Hi again...

    thanks for your reply. situation is a bit different.... we already sent out a link 

    unfortunatly we could'nt fix a problem with autosreponder mails in two different languages. 

    so your colleague cloned it for me and it works fine now. 

    the question now is, how to get customers with the old link on the new form? 


    many thanks, Chris 

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    Answered on June 05, 2020 at 12:53 PM

    Hello Chris - You can disable the old form and put the new form link in the warning message.

    Please see my screenshot below for reference.
    Give it a try and let us know how it goes.