password

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    Jessiannehemp
    Asked on June 05, 2020 at 01:07 PM

    I dont want to reset my password, i just want to see what my password is. Is there anyway I can prove who I am so i can see what my current password is. 

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    FelipeSantana
    Answered on June 05, 2020 at 02:00 PM

    Hello @Jessiannehemp,

    We do apologize for the inconvenience that you have experienced.

    Unfortunately, due to our Privacy Policies, we do not have the ability to access our user's passwords. Even if you proved your identity to us, we wouldn't be able to provide you with your current account password.

    However, if you have forgotten your password, then the best course of action would be to reset the password and create a new one. You can follow the steps in the following user guide to assist you in resetting your password: How-to-reset-JotForm-account-password

    Please do let us know if you have any further questions or concerns, we are always happy to help!