My form was suspended.

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    Asked on June 05, 2020 at 04:23 PM

    We used the form for an online job application. Please give us some insight how to get our form back online.

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    Answered on June 05, 2020 at 04:36 PM

    Hi, thank you for reaching out to us.

    Your form 201435348988062 solicits for a driver's license information which violates our Terms of Use.

    Though you can still collect SNN, Driver's license, and other Government-issued ID's as long as you are using the Mandatory widgets.

    1. Terms and condition Widget or  Short Scrollable Terms Widget

    2. E-Signature widget

    In order to reactivate your account, we need to remove the offending fields on your form. You may contact us using the email address associated with the account to request to delete the fields and reactivate the account.

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    Answered on June 05, 2020 at 05:28 PM
    Please remove the offending fields to keep our form active and in the
    proper terms of use. Thank you - Dalyce Kelley
    ps. I seem to can't even log into my jotform account now. Please unlock my
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    Answered on June 05, 2020 at 05:38 PM

    Hi, thank you for your response.

    We have removed the offending fields and reactivated your account.

    Please review our Terms of Use to prevent this case from happening again.

    Let us know if you need further assistance.