What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    using paypal will the info on the form still come to my email?

    Asked by hypercoweb on April 28, 2011 at 08:40 PM

    if i have additional info on my form other than what paypal collects will it still come to my email.

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    JotForm Support

    Answered by NeilVicente on April 28, 2011 at 09:08 PM


    Yes, information submitted by your users will still be included in the email alerts. Be aware though, that email notifications will only get sent if and when the user successfully completes the payment transaction. Submissions with unsuccessful payments will appear as a Pending Submission in your submissions page, but you will not receive an email notification.

    Hope this post answers your question. Let us know if there's anything else.