Jotform Dashboard loading issue

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    florian40
    Asked on June 06, 2020 at 12:36 PM
    [Another problem: when I enter my forms' list (https://eu.jotform.com/myforms) I see the forms sorted in a way and try to click one form but and after one or two seconds the order changes and I often click the wrong form]
  • Profile Image
    Vick_W
    Answered on June 06, 2020 at 12:45 PM

    Hey there!

    Happy to help you today.

    I would like to inform you that, to avoid this in future, make sure the Dashboard window gets fully loaded before you select the form to edit. Sometimes due to a delay in loading the dashboard (Depending on internet speedc reates such issue.

    Do let us know if you have any further questions.

    Thanks.

  • Profile Image
    florian40
    Answered on June 07, 2020 at 04:28 AM
    It's weird.
    The page initially loads with the forms sorted in one way and then,
    after 1 sec it refreshes by itself, changing the initial order of the
    forms.
    This has nothing to do with the Internet speed.
    I have already done exactly as you say: I wait for the page to load
    properly but it's a little annoying.
    Thanks,
    Catalin Florian ALEXE | PROFESSIONAL Risk Problem Solver | +4 0722
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  • Profile Image
    Vick_W
    Answered on June 07, 2020 at 07:52 AM

    Please try a different browser. If you are using Firefox then try chrome. Let us know if you face the same issue in chrome as well.