Slow loading page and the form is sometimes hard to fill in

  • Harry
    Asked on June 7, 2020 at 5:18 AM

    Everytime my customer wan to purchae using jotform grocery order, ny customer feedback to me tat is d link i give them was totally lag, cant move at all.. Please fix d bug on d app especially d speed of loading of d page.. 

    Below here is d link

    https://form.jotform.com/chonychong92/harrymart

    Jotform Thread 2373152 Screenshot
  • Girish JotForm Support
    Replied on June 7, 2020 at 8:16 AM

    I checked the form URL that you have shared and it loaded pretty fast at my end - in few seconds. Please check the screen cast below:

    1591532105screencast07062020 1 Screenshot 10

    As you can see the pictures load fast. I have additionally cleared the form caches on your account too.

    Please check from your end too and let us know.