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Ahmed KobesyAsked on June 7, 2020 at 9:32 AM
Dear Sir,
my account is omar_khoja has been suspended
so i need your support to reactive
thank you
ahmed Kobesy
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Ahmed KobesyReplied on June 7, 2020 at 10:05 AM
need to active our account
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Basil JotForm SupportReplied on June 7, 2020 at 1:15 PM
Hi,
Your account has been suspended due to many failed payment attempts using a credit card.
I have now activated your account. Please contact your bank first before trying to upgrade again and ask about the reason that your payments were declined. That is best for your own security.
Let us know if you need further assistance.
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ahmed kobesyReplied on June 7, 2020 at 3:08 PM
Thank you for your support