Card Form: customize the branding of the Email Verification of the Email Address field

  • notyetbranded
    Asked on June 7, 2020 at 10:01 AM

    REFERENCING https://www.jotform.com/answers/1649033-Card-Form-gt-gt-Email-Field-gt-gt-Validate-with-Verification-Code-ability-to-change-the-logo-and-sender-email-address- 

    I have recommended your app to over 50 of my clients

    They have all paid for your service, I would like to know that they can show a professional  brand across the board

    Unfortunately, they cannot do this with your Verification code as the brand is JOTFORM

    My clients need to know that their brand remains consistent with their clients

    I have read the the link above it states that you do not intend to change this. I have been using Jotform for a very long time and she has recommended me and over 50 clients, other clients, to use this particular app.

    In all honesty, keep recommending your app if you cannot let companies be professional on all levels by not allowing them to use their logo to brand themselves

    I have a suggestion to pass onto you

    If the client uploads their logo on their forms this logo should be able to be coded to substitute your "JOTFORM" logo so that the client has been white label

    Please let me know your thoughts many thanks in advance

  • Welvin Support Team Lead
    Replied on June 7, 2020 at 1:36 PM

    A request has been made on your reference ticket. Unfortunately, there is no update yet on that request. Honestly, it is not on the priority list, but that doesn't mean our developers are not considering that. My colleague said it is currently not possible to edit the branding, and he did not say there's no plan for that.

    I have raised a new request to our developers through this ticket, so if there are updates, you'll be notified as well. Still, we cannot provide you a timeframe of the request. We'll keep you posted.

    Thanks