CSS code is not applied on the live form

  • info.balancedinvest
    Asked on June 8, 2020 at 3:50 AM

    I changed the form's CCS code, but when previewing the form it does not change the style I coded for. Any help would be appreciated!

    Thanks!

  • Bojan Support Team Lead
    Replied on June 8, 2020 at 7:28 AM

    Greetings and thank you for your message.

    Please try to remove the form cache after you update the form CSS. You can do this from the account settings:

    CSS code is not applied on the live form Image 1 Screenshot 20

    You can also try to hard-reload the page using Ctrl+Shit+R.

    If this does not resolve your problem, can you please try to use the inspector to see if your CSS is applied to the form? Sometimes there are some values added by JavaScript or form theme overwrites the custom CSS. In this case, you can add !important to the CSS style. 

    If this does not resolve your problem, please send us the form URL, and we will be happy to see where the problem is.

    Thank you for your cooperation.