My account appears to have been suspended

  • Profile Image
    Ivan Kopman 
    Asked on June 08, 2020 at 11:09 AM

    My account appears to have been suspended. I have no idea why.


    Can you help please?


    Regards.

  • Profile Image
    BJoanna
    Answered on June 08, 2020 at 12:52 PM

    Your account is suspended as it was suspected to contain Fake Loan Offer form - "Loan Application Form". 

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms of Use

    In order to reactivate your account, we will have to delete the offending form.

    Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    Send these proofs to reviewers@jotform.com with Thread #2375004 as your subject. We will let you know about the status of your account after a thorough review of your proofs. 

    You will also need to change the email address of your account to a corporate one. 

  • Profile Image
    Ivan Kopman 
    Answered on June 08, 2020 at 01:00 PM

    Hi


    The form was a genuine form but the company it was for no longer exists. Please feel free to delete it and restore my account please.

    Kind regards

    Ivan 

  • Profile Image
    Welvin
    Answered on June 08, 2020 at 03:48 PM

    Hello Ivan,

    I have deleted the form and reactivated your account. Please check again. 

  • Profile Image
    Ivan Kopman 
    Answered on June 08, 2020 at 03:50 PM

    Much obliged Welvin.

    Kind regards

    Ivan