Will you loose forms or data when you upgrade?

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    LindsayRasmussen
    Asked on June 08, 2020 at 11:25 AM

    Hello - my company currently has the free plan for JotForms, as we likely won't need over 100 submissions. If we do, however, need to up that to the Bronze package at some point, will we loose the submissions we've already received? 

    Best, 

    Lindsay 


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    IvayloK
    Answered on June 08, 2020 at 01:14 PM

    No, you will not lose any submission data, if you decide to upgrade. You will not also lose any forms.

    In order to better understand your usage and limits, you can check this guide:

    https://eu.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Let us know if you need any further assistance.