Why don'y my forms work?

  • Profile Image
    mazmahor
    Asked on July 04, 2013 at 10:35 PM

    Hi,

     

    I created some forms like contact form or reservation form. When I try it before importing to DW it works but when I import it to the DW and also to the ftp it doens't work. After filling the forms I'm supposed to get e-mails to be able to see the message I was to supposed to see but it only shows me "thank you message".

     

    Can you please have a look and inform me?

     

    Thanks

  • Profile Image
    Morian
    Answered on July 04, 2013 at 11:16 PM

    Hello! Thanks for contacting us.


    From what I understand, you are not receiving the Notification Emails, right? I checked your account and I can see that the Sender Email is blank. Please set that to noreply@jotform.com for the emails to go through.

    Let us know if you need further assistance. Thanks!