How can I change upload file size limit?

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    Asked on June 08, 2020 at 11:01 PM

    We have the Team Advantage Plan. We are planning a video contest and want folks completing the Jotform to upload their videos. However, the limit is much too small to do this. Is there any way to up the limit to higher than 10.6 MB?

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    Answered on June 09, 2020 at 02:54 AM

    Hi ihcdacommunications,

    You can change your file size settings. To do that please follow the steps below:

    1) Click on the Gear icon.

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    2) Go to the Options tab.

    3) Turn on the Limit File Size and set the file size as you prefer. 

    1591684714Screen Shot 2020-06-09 at 09.3

    If you need further assistance, please do not hesitate to contact us.

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    Answered on June 09, 2020 at 08:11 AM

    Thank you so much!