What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I Create a Login Box WITHOUT BEEN SUSPENDED!!!

    Asked by on April 29, 2011 at 06:49 AM

    I have a service, and I really need a login box. I'm trying to create one with jotform, but It keeps kicking me off! I will not use jotform if it doesn't stop. I'm not phising. My email address is penguinoneb@gmail.com and my jotform username is penguinoneb.

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    JotForm Support

    Answered by NeilVicente on April 29, 2011 at 07:08 AM

    Hi,

    Can you tell me what reason do you need a log in form for? Just like what was stated in our terms of use, there is no way that a log in system can be implemented using Jotform. I believe that there are legitimate uses for the Password field, just like in this thread, but what you want to achieve is currently not allowed.

    Jotform cannot be used as a login form as it cannot interact with a user database, thus rendering it useless if the purpose is to serve as a login/registration system. There are other applications suited for that kind of job.

    I hope you understand why we need to implement this rule. We cannot take the risk of getting involved in illegal internet activities. I apologize for this inconvenience.

    Regards,
    Neil

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    Answered by M3tees on May 19, 2011 at 02:55 PM

    I was suspend to FOR NO REASON. Seriously I just started up an online business and made my form and am now advertising on facebook and other areas. Now all of a sudden my account is banned for the same reason the next day and NO ONE can use my forms. WHATS UP WITH THIS??? My acount name is M3tees and my email is Bernard@m3tees.com

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    Answered by allanftd on May 19, 2011 at 09:15 PM

    Hi Bernard,

    Thank you for bringing this to our attention. I was able to confirm that your account was suspended. And based on my judgement, you did not violate any provisions found in JotForm's Terms of Use. The suspension of your JotForm account has been lifted effective immediately. Kindly check your account after a few minutes and let us know if it is working or not.

    We apologize for the inconvenience and let us know if we can be of further assistance to you. Thank you for using JotForm!

    JOTFORM SUPPORT