Attached images not showing up in pdf

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    syeda baig  
    Asked on June 09, 2020 at 06:16 PM

    Hi, 

    When the form filler uploads an image in the form, is there an option to have that image appear in the pdf copy? I just want to print everything submitted in one click. Also when i click on the image link from the email of the form submission it takes me to a broken link. thanks 

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    Jed_C
    Answered on June 09, 2020 at 11:09 PM

    When the form filler uploads an image in the form, is there an option to have that image appear in the pdf copy? — Yes, good news is by default it should attach the image via PDF attachment. Bad news is that there's a limit of 5mb. If the attachment exceeds 5mb, PDF won't be attached to your notification, thus you won't see the attached image in PDF.

    Also when i click on the image link from the email of the form submission it takes me to a broken link — Try disabling your privacy options here https://www.jotform.com/myaccount/settings

    1591758215Jotform · My Account - Google

    Let us know if you have any questions or if you need further assistance.