What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    envios (Portuguese) I would like to retrieve my deleted data on my form.

    Asked by ThiagoLourenco on July 05, 2013 at 09:08 PM

    Olá Deletei meus Envios que estavam Cadastrados por engano!

    È possivel Recuperar estes Envios, estes Cadastros novamente?

     

    Obrgado

     

    Thiago

    ====================================================================

    Translation:

    Hello I deleted my uploads that were Registered by mistake!

     

    It's possible to recover these additions, these Signups again?

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    Answered by khrisell on July 06, 2013 at 03:17 AM
    Olá,
    Há uma lata de lixo em seu painel de controle, onde você pode recuperar os dados que foram excluídos.
    De lá, você vai ver os arquivos apagados e pode restaurá-los.
    Deixe-nos saber se você precisar de mais ajuda.
    Obrigado.
  • Profile Image

    Answered by ThiagoLourenco on July 06, 2013 at 01:37 PM
    New response receivedBoa tarde!
    Na Lixeira eu encontro apenas os Fromulário que foram deletados. Porém NAO consigo localizar os envios q haviam sido cadastrados atraves do formulario em meu site: http://www.cursosdeadestramento.com/curso-de-adestramento-de-caes/curso-de-comportamento-canino-e-adestramento-com-dante-camacho-em-sp/
    E agora mais um problema, quando a pessoa se cadastra neste formulario acima, eu nao recebo a informação de cadastro em meu e-mail!
    Ja fiz os procedimentos sugeridos por vocês, mas ainda assim não consigo receber estes cadastros no meu e-mail!
    Voces poderiam analisar qual o problema em minha conta que nao recebo os cadastros no meu e-mail?
    Obrigado e Aguardo contato!
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    JotForm Support

    Answered by KadeJM on July 06, 2013 at 04:31 PM

    Hi there, I think you speak of the Email Notifications which are the information upon submission that are sent as a copy to your Email Address. Please correct me if you were talking about something else.

    I think that your issue is related to a problem that occurred yesterday involving our email notification system which our developers are working on fixing asap for everyone.

    I found your email in our bouncelist so I have removed it. If you have further issues it is suggested that you switch to noreply@jotform.com with your email as the reply-to address for now until then. 


    Result: contato.cursosdeadestramento@xxxxxxxxxx.com is IN the bounce list

    Reason(s) : Amazon blacklisted.

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    Answered by ThiagoLourenco on July 06, 2013 at 06:40 PM
    New response receivedOlá , poderiam ver se meu e-mail é bouncelist ?
    e-mail: contato.cursosdeadestramento@hotmail.com
    O que eu devo fazer? Devo usar outro endereço ​​de e-mail ou é possivel retirar este e-mail da bouncelist ?
    Obrigado!