Unable to see updates on the form

I tried enabling and disabling the encryption, but it doesn't change anything.

How do we uninstall and install a new key to access a form?

We look forward to solve this issue asap. 

I will try to work on it browsing the help and assistance from this site, If I can make it, I will let you know, but if you don't hear from me, I will need the assistance.

Thank you.

We need to get that done before we get another referral and we lose the info.

All set now. Thank you!

Thank you for reaching support,

We are glad that the issue is resolved.

Let us know if you have any concerns in the future.

Best.