Help I cannot get in

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    dawn
    Asked on June 10, 2020 at 07:56 PM

    Help me get into my account I tried passwords and got locked out  then changed password, but still locked out

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    Jovanne_A
    Answered on June 10, 2020 at 08:04 PM

    Hi, thank you for reaching out to us.

    We apologize for the inconvenience. If you recently reset your password, please make sure you are using the most updated one. HIPAA compliance accounts are usually locked out after multiple failed login attempts. I have now flushed your login attempts, and you should be able to login now.

    Let us know if you are still unable to access your account.