Out of space???

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    Asked on June 11, 2020 at 09:29 AM

    I have deleted all the forms in the inboxes (it says one in each below but when I click to go to the inbox it says 0 submissions) and yet my clients are still unable to submit forms. Why is this??

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    Answered on June 11, 2020 at 10:22 AM

    I have refreshed your upload space, and your account is now active. I suggest you clear the trash folder on your Jotform inbox to completely delete the uploaded files. 

    Let us know should you have more questions.