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    Blocked Email Address

    Asked by markpw on July 06, 2013 at 06:26 PM

    When I try to test the notification email feature I am suddenly getting a message that says "This email bloicked by Jorform Please contact us".

    Can you explain please??

     

    Mark Wood

    markpw@msn.com

    email message
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    JotForm Support

    Answered by jonathan on July 06, 2013 at 11:37 PM

    Hi Mark,

    This is probably due to recent issue with our email sytem. You can see the announcement about this in our forum headline message https://www.jotform.com/answers/

    But latest I checked, your email is no longer in the bounce lists. So, it should be fine by now.

    To make sure it does not get bounce listed again, apply the noreply@jotform.com as the Sender E-mail in your form notification emails and enable the Reply To field.

     

    Please inform us if issue persist.

    Thanks.