Why am I not able to search for names on the inbox?

  • DEAEYES
    Asked on June 11, 2020 at 6:33 PM

    Why am I not able to search for names on in the inbox?  I am getting the message:  "You don’t have permission to view submissions."


    Thanks!

  • Jed_C
    Replied on June 11, 2020 at 9:31 PM

    Kindly go to your account settings https://www.jotform.com/myaccount/settings and uncheck the "Require login to see submissions" then try viewing your submissions again.

    1591925491JotForm · My Account   Google Screenshot 10

    Let us know if you have any questions or if you need further assistance.