- bouncekrazeeAsked on July 07, 2013 at 04:08 AM
My e-mail address firstname.lastname@example.org seems to be on your affected list.
Could this please be re-set ASAP.
- sidharth_kchAnswered on July 07, 2013 at 04:35 AM
Yes your email address was in our bounce list. I have now removed it from our bounce list and you should start receiving your submission emails.
I checked your form's notification setup. As advised, request you to please change the "Sender email" to "email@example.com"
- escapewwAnswered on July 07, 2013 at 05:40 AM
Our email address is firstname.lastname@example.org can you check the list urgently?
- dinesh-itAnswered on July 07, 2013 at 05:45 AM
I removed your mail email@example.com From Our Bounce list. You can Check Now.
- bouncekrazeeAnswered on July 07, 2013 at 07:39 AMSorry, what do you mean check the list urgently?
- bouncekrazeeAnswered on July 07, 2013 at 07:41 AMThe email address you have quoted below “escapeworldwide” is absolutely nothing to do with us – can you please explain?
- FdaeblerAnswered on July 07, 2013 at 09:40 AM
This is our mail - pls check and remove it from the bouncelist: firstname.lastname@example.org
- BiarritzTaxiAnswered on July 07, 2013 at 09:49 AM
Please also remove email@example.com. If this is npt the problem please see my forum post earlier today
- k2mktgAnswered on July 07, 2013 at 10:17 AM
Can you please check firstname.lastname@example.org
- khrisellAnswered on July 07, 2013 at 11:04 AMHello @k2mktg,I have now removed your email email@example.com from our bounce list. We are very sorry for any inconveniences it may have caused you.
- JotForm SupportWelvinAnswered on July 07, 2013 at 11:08 AM
It's from the other user's question. Apologize for the confusion. My colleague Sidhart already removed your email address from our bounce list.
@everyone, please create a separate thread for your concern for us to focus on each user's inquiry and for us to avoid confusions. Cheers for that!
- FdaeblerAnswered on July 07, 2013 at 11:09 AM
did you remove us as well from the list? firstname.lastname@example.org
- JotForm SupportWelvinAnswered on July 07, 2013 at 11:11 AM
Yes. All set. Please kindly change your current form notification to our recommendation settings.
- khrisellAnswered on July 07, 2013 at 11:12 AMHello @BiarritzTaxi,Your email email@example.com is not in bounce list.Make sure that all of your form's email alerts (on each form) are set this way -SENDER EMAIL : firstname.lastname@example.orgKindly check this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues Have you checked your spam folder?Because, there are instances that some emails with similar contents may get tagged as spam by email service providers. If it is not there kindly let us know.Thank you for using JotFrom!
- FdaeblerAnswered on July 07, 2013 at 11:15 AM
Thank you....it´s working !!!
- axisapparelinfoAnswered on July 07, 2013 at 11:15 AM
Can you please remove email@example.com from the bounce list?
- khrisellAnswered on July 07, 2013 at 11:16 AM@Fdaebler,firstname.lastname@example.org is NOT in the bounce list
- khrisellAnswered on July 07, 2013 at 11:20 AM@axisapparelinfo,I have removed email@example.com from our bounce list. We are very sorry for any inconvenience it may have caused you. Thank you.