What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Affected E-Mail Address

    Asked by bouncekrazee on July 07, 2013 at 04:08 AM

    My e-mail address info@bouncekrazee.com seems to be on your affected list.

    Could this please be re-set ASAP.

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    Answered by sidharth_kch on July 07, 2013 at 04:35 AM

    @bouncekrazee

    Yes your email address was in our bounce list. I have now removed it from our bounce list and you should start receiving your submission emails.

    I checked your form's notification setup. As advised, request you to please change the "Sender email" to "noreply@jotform.com"

    Thanks,

    Sidharth

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    Answered by escapeww on July 07, 2013 at 05:40 AM

    Hi, 

    Our email address is quotes@escapeworldwide.co.uk can you check the list urgently? 

    Cheers 

    Darren

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    Answered by dinesh-it on July 07, 2013 at 05:45 AM

    @escapeww

    I removed your mail quotes@escapeworldwide.co.uk From Our Bounce list. You can Check Now.

    Thank you.

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    Answered by bouncekrazee on July 07, 2013 at 07:39 AM
    Sorry, what do you mean check the list urgently?

    Regards
    Tracey

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    Answered by bouncekrazee on July 07, 2013 at 07:41 AM
    The email address you have quoted below “escapeworldwide” is absolutely nothing to do with us – can you please explain?

    Regards
    Tracey

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    Answered by Fdaebler on July 07, 2013 at 09:40 AM

    This is our mail - pls check and remove it from the bouncelist: admin@sweetlonglips.de

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    Answered by BiarritzTaxi on July 07, 2013 at 09:49 AM

    Please also remove biarritzairporttransfers@gmail.com. If this is npt the problem please see my forum post earlier today

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    Answered by k2mktg on July 07, 2013 at 10:17 AM

    Can you please check support@bizopbanners.com 

     

    Thank you!

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    Answered by khrisell on July 07, 2013 at 11:04 AM
    Hello @k2mktg,I have now removed your email support@bizopbanners.com from our bounce list. We are very sorry for any inconveniences it may have caused you.
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    JotForm Support

    Answered by Welvin on July 07, 2013 at 11:08 AM

    @bouncekrazee,

    It's from the other user's question. Apologize for the confusion. My colleague Sidhart already removed your email address from our bounce list.

    @everyone, please create a separate thread for your concern for us to focus on each user's inquiry and for us to avoid confusions. Cheers for that!

     

    Thanks

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    Answered by Fdaebler on July 07, 2013 at 11:09 AM

    did you remove us as well from the list? admin@sweetlonglips.de

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    JotForm Support

    Answered by Welvin on July 07, 2013 at 11:11 AM

    @Fdaebler,

    Yes. All set. Please kindly change your current form notification to our recommendation settings.

    Thanks

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    Answered by khrisell on July 07, 2013 at 11:12 AM
    Hello @BiarritzTaxi,Your email biarritzairporttransfers@gmail.com is not in bounce list.Make sure that all of your form's email alerts (on each form) are set this way -SENDER EMAIL : noreply@jotform.comKindly check this guide: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues Have you checked your spam folder?Because, there are instances that some emails with similar contents may get tagged as spam by email service providers. If it is not there kindly let us know.Thank you for using JotFrom!
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    Answered by Fdaebler on July 07, 2013 at 11:15 AM

    Thank you....it´s working !!!

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    Answered by axisapparelinfo on July 07, 2013 at 11:15 AM

    Can you please remove axisapparelinfo@yahoo.com from the bounce list?

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    Answered by khrisell on July 07, 2013 at 11:16 AM
    @Fdaebler,admin@sweetlonglips.de is NOT in the bounce list
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    Answered by khrisell on July 07, 2013 at 11:20 AM
    @axisapparelinfo,I have removed axisapparelinfo@yahoo.com from our bounce list. We are very sorry for any inconvenience it may have caused you. Thank you.