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    Routine problems with letter/word spacing.

    Asked by KerryKistler on July 07, 2013 at 06:58 AM


    I have noticed a recurring problem with letter/word spacing when using the free text/html box. It will always look fine at the form builder stage, but when I view the form as a direct url link, the spacing will sometimes randomly mess up. Sometimes extra spaces show up, and other times spaces between words disappear.

    Here is the most recent form - the problem is most noticeable at the item called Jonah's Baleen Whale:


    This problem is so random that I cannot see a pattern for why it is happening.



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    JotForm Support

    Answered by Welvin on July 07, 2013 at 10:13 AM

    Hi Kerry,

    That is because you have pasted everything (the content) to the Free Text HTML field from another HTML Source. Some of the HTML Codes are NOT supported with our Free Text HTML field. We have made this due to security reasons.

    We'd suggest to always create the formatting using the existing Free Text HTML field tools such as adding Images, adding hyperlinks, text sizes and styles.