Regarding Transfer of Account

  • suncos100
    Asked on June 12, 2020 at 4:25 PM

    I want to change my account to some other email account.


    How to do it ?

    I also want to transfer all my forms, submissions and integrations transferred along with it. Is it possible ?

  • enterprisesupportteam
    Replied on June 12, 2020 at 6:23 PM

    Hello @suncos100,

    Thank you for contacting our support team.

    If you would like to change the email address on your account you certainly can. In order to so, you will need to go to your Profile page and click on the 'edit' link next to the email section and there you will be able to enter your new email address.

    After the new email is entered, you will receive an email verification link to verify the new email address.

    Here is a short screen recording to show you how you can do this: 

    1592000544changeAccountEmail Screenshot 10

    However, if you are referring to transferring your forms over to a new account, then that will be possible as well. Just provide us with the username of the new account and a list of the forms that you need to move.