Regarding Transfer of Account

  • Profile Image
    suncos100
    Asked on June 12, 2020 at 04:25 PM

    I want to change my account to some other email account.


    How to do it ?

    I also want to transfer all my forms, submissions and integrations transferred along with it. Is it possible ?

  • Profile Image
    FelipeSantana
    Answered on June 12, 2020 at 06:23 PM

    Hello @suncos100,

    Thank you for contacting our support team.

    If you would like to change the email address on your account you certainly can. In order to so, you will need to go to your Profile page and click on the 'edit' link next to the email section and there you will be able to enter your new email address.

    After the new email is entered, you will receive an email verification link to verify the new email address.

    Here is a short screen recording to show you how you can do this: 

    1592000544changeAccountEmail.gif

    However, if you are referring to transferring your forms over to a new account, then that will be possible as well. Just provide us with the username of the new account and a list of the forms that you need to move.