Can't log in to my account

  • Profile Image
    Megan 
    Asked on June 12, 2020 at 11:32 PM

    Dear team,


    Suddenly, I can't log in to my account in Jotform and it somehow affecting the form that I had created.

    Kindly need your advise on this.


    Thank you.


    Regards,

    Megan

  • Profile Image
    Kenneth_C
    Answered on June 13, 2020 at 02:15 AM

    Thank you for reaching support,

    Unfortunately, your account has been suspended due to Copyright Infringement of the LOGO:

    1592028778h1.png 

    This is a violation of the Terms of Use. more of it here: https://www.jotform.com/terms/

    I will be reactivating the account but kindly remove the logo on all of your forms to avoid suspension, or, if you truly are Authorized for using it, kindly provide us with documentation.

    Thank you for your patience.

    Best.