Account was locked by mistake

  • Steven Cocchiola
    Asked on June 14, 2020 at 1:04 PM

    I was in the process of creating some forms to learn your product better when I was logged out. I could not log back in, and reset my password. I am now locked out of my account for phishing? Please advise. 

  • Mike_G JotForm Support
    Replied on June 14, 2020 at 5:43 PM

    We would like to apologize for any inconvenience. Your account was suspended due to this form which was flagged by our anti-phishing system.

    [Imported Form] This area is password protected

    I have reviewed the form and it only has a 1 field with "p" as its label. Was that form imported from another online form builder?

    I have reactivated your account. You should be able to log in to your account again.