Cancel my subscription

  • mlupo850
    Asked on June 14, 2020 at 8:13 PM

    Cancel my subscription .. My email is mlupo852@gmail.com

  • Vick_W Jotform Support
    Replied on June 15, 2020 at 1:39 AM

    Hey there,

    Happy to help you today,

    Our records show that we do have a free account registered with us. We do not have any paid subscription for the account under username mlupo850. Would you like us to delete your free account?

    Looking forward to your reply.

    Thanks.

  • mlupo850
    Replied on June 17, 2020 at 1:28 AM
    Yes but it might be under my other email Mlupo852@gmail.com (my
    subscription)
    ...
  • Vick_W Jotform Support
    Replied on June 17, 2020 at 2:48 AM

    Hey there,

    Thanks for writing back to us.

    I'm unable to find any account registered against email address Mlupo852@gmail.com. Please provide a correct username or email address for your paid subscription account so we can find it and cancel its subscription.

    Looking forward to your reply.

    Thanks