- jumpfox-invitesAsked on July 08, 2013 at 04:19 AM
Hello, I've changed my settings to what you've reccommended but I'm still not receiving any submissions? Are: email@example.com or firstname.lastname@example.org on the bounce list? I'm also trying to change the 'Sender Email' field to 'email@example.com' as reccommended but I've only got 2 fields 'Sender Name' and 'Reply-to Email'. Why isn't the 'Send Email' bit showing? Please help!
- JotForm SupportMorianAnswered on July 08, 2013 at 04:44 AM
Hi! THanks for contacting Jotform.
I checked your email and I saw firstname.lastname@example.org in the bounce list and have removed it since. The email@example.com is not in the bounce list. According to our developers, the Sender Email field has already been disabled and users will only be allowed to change the Reply-To Address instead.
If the problem persists, please let us know. Thanks!