Still not receiving submissions, Am I on the bounce list?

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    jumpfox-invites
    Asked on July 08, 2013 at 04:19 AM

    Hello, I've changed my settings to what you've reccommended but I'm still not receiving any submissions?  Are: ebay@jumpfoxinvites.co.uk or hello@jumpfox.co.uk on the bounce list?  I'm also trying to change the 'Sender Email' field to 'noreply@jotform.com' as reccommended but I've only got 2 fields 'Sender Name' and 'Reply-to Email'. Why isn't the 'Send Email' bit showing? Please help! 

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    Morian
    Answered on July 08, 2013 at 04:44 AM

    Hi! THanks for contacting Jotform.

    I checked your email and I saw hello@jumpfox.co.uk in the bounce list and have removed it since. The ebay@jumfoxinvites.co.uk is not in the bounce list. According to our developers, the Sender Email field has already been disabled and users will only be allowed to change the Reply-To Address instead.

    If the problem persists, please let us know. Thanks!