Still not receiving submissions, Am I on the bounce list?

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    Asked on July 08, 2013 at 04:19 AM

    Hello, I've changed my settings to what you've reccommended but I'm still not receiving any submissions?  Are: or on the bounce list?  I'm also trying to change the 'Sender Email' field to '' as reccommended but I've only got 2 fields 'Sender Name' and 'Reply-to Email'. Why isn't the 'Send Email' bit showing? Please help! 

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    Answered on July 08, 2013 at 04:44 AM

    Hi! THanks for contacting Jotform.

    I checked your email and I saw in the bounce list and have removed it since. The is not in the bounce list. According to our developers, the Sender Email field has already been disabled and users will only be allowed to change the Reply-To Address instead.

    If the problem persists, please let us know. Thanks!